Legal documents — Last updated: January 2026

Privacy Policy — Xbet Live Bangladesh Online Betting Platform

Learn how seriously we take your personal data and the measures we use to keep it secure.

This privacy policy was last updated on January 1, 2026 This policy was last updated on the date shown above. Xbet Live reserves the right to amend this policy at any time. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Section 01

Introduction & Scope

Xbet Livefor placing your trust in us. This Privacy Policy ("Policy") explains what happens when you xbetlive.net When you use our website or mobile app, what information we collect, how we use it, and how we keep it secure.

Xbet Live believes your personal data belongs to you. We never use your information without authorisation or sell it to third parties under any circumstances. This privacy policy has been drawn up in compliance with international data protection laws (including GDPR) and all applicable local regulations.

In Brief: We only collect the information needed to provide our services. Your data is never sold or shared without your consent.

This policy applies to all Xbet Live services, games, promotions, and communication channels. By using our platform, you agree to this privacy policy in full.

Section 02

What Information We Collect

Xbet Live Only the data necessary to provide you with the best possible service and to ensure platform security is collected. The types of data gathered are detailed below:

Data Type Example Time of collection
Identity Information Name, Date of Birth, National ID Number At the time of registration and KYC verification
Contact information Email, mobile number, address At Account Registration
Financial information BKash/Nagad number, transaction history Deposit & Withdrawal Time
Technical Information IP Address, Device Type, Browser Platform Usage Time
Gaming Activity Betting history, wins and losses, preferred games During active gaming sessions
Communication Logs Support chat, email correspondence Customer Support Hours

We also automatically collect certain technical data — such as your browsing patterns, session duration, and click data. This information is fully anonymised and used solely to improve your platform experience.

Section 03

How Your Information Is Used

Xbet Live Your collected data is used solely for the purposes listed below. We never use your information for anything else without your consent:

  • Account management: To complete registration, verify login, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Identity verification (KYC): To meet legal obligations and prevent fraud.
  • Customer Support: To resolve your questions, complaints, and issues quickly.
  • Personalized Experience: To recommend games and offer bonuses tailored to your preferences.
  • Maintaining Security: To detect fraudulent activity and keep the platform secure.
  • Legal compliance: To comply with the laws and regulations of the applicable jurisdiction.
  • Marketing Communications: To send you promotional offers, where you have given your consent.
Opt Out of Marketing Emails: You can unsubscribe from our promotional emails at any time. Every marketing email includes an "Unsubscribe" button at the bottom.
Section 04

Data Sharing & Disclosure

Xbet Live Your personal data is never sold. However, limited information may be shared with trusted partners in the specific circumstances outlined below:

  • Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket receive only the information strictly necessary to process your transaction.
  • Identity Verification Services: Approved third-party verification providers for the KYC process.
  • Law Enforcement: Data may be disclosed when required by a court order or government directive.
  • Anti-Fraud Services: Specialists in fraud prevention and anti-money laundering.

Strict non-disclosure agreements (NDAs) are in place with all third-party partners. They may only use data for the specific purpose agreed upon and may not disclose it elsewhere.

Business Transfers: In the event of a change in ownership of Xbet Live, user data may be transferred to the new owner. This privacy policy will remain in effect, and users will be notified in advance.
Section 05

Cookies & Tracking Technologies

Xbet Live Our website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Used to maintain your login session, manage sessions, and ensure security. These cookies cannot be disabled.
  • Functional cookies: Stores your language preference, theme settings, and other personalisation data.
  • Analytics cookies: To understand which parts of the platform are used most. This data is fully anonymized.
  • Marketing cookies: To show you relevant ads based on your preferences. You can turn this off at any time.

You can delete cookies or block new ones from your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Section 06

Data protection practices

Xbet Live Industry-leading technology and processes are used to protect your data. Our security infrastructure is regularly audited by independent third parties.

  • 256-Bit SSL Encryption: All data transmission takes place over encrypted channels.
  • AES-256 Storage Encryption: All sensitive data stored in our databases is encrypted.
  • Two-factor authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: State-of-the-art technology to protect against cyber attacks.
  • Regular Penetration Testing: External security audits conducted at least twice a year.
  • Staff Training: All staff receive regular training on data protection.
In Case of a Data Breach: In the event of a security breach, affected users and the relevant regulatory authority will be notified within 72 hours.
Section 07

Data retention period

Xbet Live We do not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial transaction records 7 years (legal obligation)
Gaming activity logs 3 years
Customer Support Conversations 2 Years
Marketing consent records 1 Year After Consent Withdrawal
Technical logs (IP, session) 90 Days

Once the retention period expires, data is securely deleted or anonymized. Certain information may need to be kept longer for legal compliance.

Section 08

Your Data Rights

Xbet Live As a user, you hold several important rights over your own personal data. We fully respect and honour each of these rights.

Right to Access

You may request to know what information we hold about you and receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to erasure

In certain circumstances, you may request that your personal data be deleted.

Right to restrict processing

In certain cases, you may request that processing of your data be temporarily suspended.

Right to Data Portability

You can receive your data in a structured format and transfer it elsewhere.

Right to object

You may object to the use of your data for marketing or profiling purposes.

To Exercise These Rights support@xbetlive.net— to email us. We will respond within 30 days of receiving your request.

Section 09

Children's Privacy

Xbet Live strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that anyone under the age of 18 has registered on our platform, we will immediately close that account and delete all associated data.

For Parents: If your child has accidentally created an account on Xbet Live, please support@xbetlive.net— to reach us. We will take immediate action.
Section 10

Contact & complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team directly. Xbet LiveYour privacy is our top priority at

  • Email: support@xbetlive.net
  • Response Time: Up to 30 business days
  • Support language: Bangla & English
  • Working Hours: 7 days a week, 24 hours a day

Before contacting us, please have your account ID and a description of the issue ready. This helps us resolve your query as quickly as possible.

Regulatory compliance: If you are not satisfied with our resolution, you have the right to lodge a complaint with the relevant data protection authority.

Why Trust Xbet Live with Your Privacy?

The core principles behind our data protection practices — keeping you safe at every step.

Maximum-grade encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — banking-grade security that keeps your information safe.

No Data Sales

Xbet Live never sells your personal data to third parties. Your data is used exclusively to serve you.

Full Transparency

We're clear about what data we collect and why — all explained in plain terms. No hidden agendas.

Your Control

Marketing emails, cookie settings, and data sharing — manage everything on your own terms, at any time.

International Standards

Our Privacy Policy is built in compliance with GDPR and other international data protection standards, ensuring you benefit from global-level protection.

24/7 Bangla Support

For any privacy-related questions, our Bangla-speaking support team is available 24/7, seven days a week.

Play Safe, Play with Peace of Mind

Your data is fully protected at Xbet Live. Register now and start gaming on a platform you can trust.

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